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SCAM ALERT! Please do not provide payment or personal information regarding utility bills over the phone or in person, unless you are talking to an official HG&E employee.  For more information regarding payment safety contact customer service (413) 536-9300.

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Customer Service

Email | (413) 536-9300

Additional resources
Toll Free: (877) 742-5443
Fax: (413) 552-0392

Emergency Dispatch

(413) 536-9335

Manager's Office

Email | (413) 536-9313

Marketing

Email | (413) 536-9333

Procurement

Email | (413) 536-9308

Street Light Inquiries

(413) 536-9355

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Sales
Email | (413) 536-9444

Technical Support
Email | (413) 493-2511

City of Holyoke IT Network Tech Support
Email | (413) 493-2511

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Customer Service
Email | (413) 536-9300