Notification

SCAM ALERT! Please do not provide payment or personal information regarding utility bills over the phone or in person, unless you are talking to an official HG&E employee.  For more information regarding payment safety contact customer service (413) 536-9300.

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Report Suspected Energy Theft

Info for: ResidentialCommercialEducationCommunityContractorsEconomic Development

Stolen electricity costs all of us money by driving up the price of electricity and risks safety because tampering with electrical equipment can result in fire, explosions, electrocution, serious injury and sometimes even death.

Although HG&E is doing all it can do to prevent theft, we need your help!  If you suspect that someone is stealing electricity, please report it through the form below and we will do the rest.  You are not required to provide any contact information, and all information provided will be kept confidential. 

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Customer Service
Email | (413) 536-9300