We offer a variety of convenient ways to pay your HG&E bill. Click on the links below to learn more.

- Payment Locations
- Payment Dropbox Locations
- Payment by Mail
- DirectPay Automatic Payment
 

Payment Locations
Walk-in or drive-thru payments can be made at our Main Office location in Downtown Holyoke at 99 Suffolk Street.

Our offices are open Monday-Friday from 8:30AM to 4:30PM weekdays excluding Massachusetts State holidays.

Click here for a map to our Main Office.
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Payment Dropbox Locations
We maintain a series of drop boxes throughout the city, where you can deposit you payment. Accounts are credited the next business day.

• CVS/Pharmacy, 400 Beech Street, 536-1432
• C-Mart, 1500 Northampton St, 536-2372
• DB Mart, 494 Westfield Road, 533-4577
• Stop & Shop, 28 Lincoln Street, 536-12471
• Stop & Shop, 2265 Northampton St, 536-9287
• Wally's BP Shop, 297 Apremont Highway, 533-1631

In addition, there is a 24-hour payment drop box located at our main office, to the left of our customer parking lot entrance.
 

Payment By Mail
Payment can be addressed to:
City of Holyoke Gas & Electric
99 Suffolk Street
Holyoke, MA 01040-5082
 

DirectPay
Automatic Payment
Never waste another stamp... and never write another check. With DirectPay from HG&E you’ll never have to mail checks or pay your bills in person. Instead, your bank account is charged directly for the amount due on your current HG&E energy or internet bill.

When enrolled, you’ll receive an account statement at least 15 days before the charge is to be processed. This statement will inform you of your current account charges and the date the amount is to be debited from your bank account. Therefore, you’ll always have a chance to call us and question the bill or stop the scheduled charge.

Best of all this program is free and assures you that you’ll receive your 10% prompt payment discount. Click below to download a brochure and application.

Click here for more information.
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