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Each day tens of thousands of computers connect to the HGE.net network for internet access. Through our advanced communications network, we provide reliable affordable internet services to businesses throughout the Pioneer Valley.
Business Class Internet
Fiber Optic Advantage
Multi-Site Networking
Technical Support Information
Acceptable Use Policy
Business Class Internet
We can help your business connect to the future. HGE.net is a full-service internet provider that offers connections over our own state-of-the-art fiber optic network. We also offer ancillary services such as web hosting, server co-location and e-mail services.
Within Holyoke, we have created a self-healing fiber optic ring that allows us to provision high speed Metro Ethernet (MetroE) services at speeds up to 1 Gigabit per second. (Gbps) Our next generation network allows your company the flexibility to grow your fiber optic service as your budget allows.
In cooperation with Chicopee Electric Light (CEL) we have expanded our fiber optic network to serve business customers throughout the City of Chicopee. We also have the ability to provide fiber optic internet services in Downtown Springfield within the TowerSquare, Monarch Place and TD Bank office towers.
We invite you to learn more about how HGE.net can help your business succeed. Contact us at (413) 536-9444 or (413) 536-9414 to learn more about our services.
Click here to download an overview of our services
(requires Adobe Acrobat Reader, will open in a new window)
Fiber Optic Advantage
Fiber optic service delivers internet information to customers over thin strands of glass. Flashes of laser light can carry digital information long distances over these glass filaments without interference from weather, electrical signals, or radio frequencies. Traditional copper or coaxial connections don't have these benefits.
A fiber optic internet link can offer customers near limitless connection speeds (or bandwidth). Fiber optics offers business customers an internet solution for the years and decades to come. In the future, almost all telecommunications services will employ fiber optics as the connection medium.
A fiber optic internet connection is:
- more secure than cable modem
- more reliable than DSL
- less expensive than a T1 line
Click here to download more information about fiber optics
(requires Adobe Acrobat Reader, will open in a new window)
Multi-Site Networking
For sites located on the fiber network (Holyoke, Chicopee, and Downtown Springfield) we can offer secure high-speed connections between multiple customer locations at speeds up to 1 Gbps (Gigabit per second) utilizing standards-based Metro Ethernet (MetroE) technology. That's nearly 18,000 times faster than a dial-up connection and nearly 650 times faster than the T1 copper lines that businesses have traditionally used to link multiple sites together.
Outside of the fiber network footprint, we can utilize leased T1 (1.54 Megabits per second) or fractional T1 copper lines to link branch offices anywhere in the 413 area code. HGE.net is the only local internet provider capable of offering these services.
Click here to download more information about multisite networking
(requires Adobe Acrobat Reader, will open in a new window)
Technical Support
HGE.net has assembled a diverse team of employees to support these services, drawing top talent from local telephone and cable television providers. HGE.net offers 24-hour locally-based customer support, and a smart network that alerts us to potential connection problems before they are experienced by our customers.
The redundant design of our network has resulted in a fiber backbone that has not had a single interruption since its installation. And the secure nature of the technology employed on that network has passed rigorous audits, meeting requirements of both the FDIC (Federal Deposit Insurance Corporation / banking industry) and HIPA (Healthcare Information Privacy Act / medical industry).
Click here to download a list of router and server settings
(requires Adobe Acrobat Reader, will open in a new window)
Acceptable Use Policy
Click here to download a copy of the policy that governs the acceptable use HGE.net fiber optic connections.
(requires Adobe Acrobat Reader, will open in a new window)
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