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Meet Your Serviceman: Ronald Theriault

December 02, 2013:

Picture of serviceman, Ron, in front of truck. Ronald 'Ron' Theriault brought many years of service experience and a wealth of local knowledge when he joined Holyoke Gas & Electric’s service team a few years ago.  “I really enjoy working in Holyoke,” Ron said.  “When I meet customers we often know the same people;  it’s a nice way to break the ice.” 

Ron grew up in Holyoke and got some of his first service experiences working at his father’s appliance repair shop on High Street.  “I worked with my dad many times over the years,” said Ron, sitting in HG&E's Walnut Street Garage on a cold November day.  “Just a few blocks from here, I learned how to work on washers, dryers, and stoves.” 

Ron is a product of Holyoke Public Schools, graduating from Lynch School and Dean Technical High School.   After graduation in 1991, Ron attended All State Institute of Technology and Springfield Technical Community College, where he began to fine-tune his skills in heating and air conditioning. 

In 2001, Ron enlisted in the United States Army Reserve.  He graduated from basic training on September 11, 2001 and was immediately commissioned to active duty.  He was sent to Fort Bragg, North Carolina for training, but suffering an unfortunate injury, he was unable to deploy with his unit overseas.  Over the next few months, Ron was able to work his way back north to a base in Connecticut, much closer to his wife and children. 

After serving our country, Ron moved back to Holyoke, coached soccer, spent time with his kids, and reestablished his civilian career.  He always hoped to work for HG&E one day, and all his hard work and training paid off when he was hired as a service technician in April 2011.  “Other than working in a pizza shop, eating free pizza all day long, HG&E is the best job I have ever had,” said Ron with a big smile on his face. 

“Every day on the job is different,”  Ron recalls the long hours spent working during the 2011 October snow storm.  Since Ron had only started a few month earlier, this was Ron's first experience with a large weather event as an employee of HG&E.  He was stationed on Bemis Road for many hours and met neighbors who fed him what he calls,  “the best clam chowder and hot coffee ever.”  This experience is one of Ron's favorite memories; it shows how Holyoke people take care of one another and come together.

Ron and his wife are proud to be raising their five children here in Holyoke. When the Theriaults are not working or at school, they fish the Connecticut River and annually participate in HG&E’s Shad Derby. 

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