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SCAM ALERT! Please do not provide payment or personal information regarding utility bills over the phone or in person, unless you are talking to an official HG&E employee.  For more information regarding payment safety contact customer service (413) 536-9300.

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Gas Service Application Freeze October 6, 2014

September 18, 2014:

With winter approaching fast and a current backlog of new service applications, the gas division is issuing a freeze on new gas service applications starting Monday, October 6, 2014. Though best efforts will be made to accommodate the customer, any application received on or after October 6th will not be guaranteed installation in 2014.

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