The winter of 2013-2014 has been one of the coldest winters in recent history, causing record demand for natural gas and other heating fuels throughout New England. Due to the cold temperatures and growing consumption, there were major strains on the natural gas transmission lines that service New England, causing costs to hit historic highs.
Locally, natural gas consumption was approximately 20% higher this winter in comparison to an average year, setting records with two of the highest send-out (gas sold in a single day) peaks in HG&E’s history. HG&E purchases natural gas throughout the year, and as a result, had limited exposure to this winter’s natural gas price spikes. While many area gas distribution companies have already announced rate increases, HG&E does not forecast an increase in winter rates as a result of the recent price spikes. See gas rate comparison on right.
Although HG&E has kept rates relatively low, we understand that heating bills reflect record high customer consumption over the last few months. If you need to make a payment plan, or would like to inquire about eligibility for heating assistance, please contact HG&E at (413) 536-9300. We are here to help!