SCAM ALERT! Please do not provide payment or personal information regarding utility bills over the phone or in person, unless you are talking to an official HG&E employee.  For more information regarding payment safety contact customer service (413) 536-9300.

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Free Gas Heating System Check-Up

July 01, 2015:

Keep this summer heat all winter long...

HG&E will get your heating system geared up for the season ahead with a winter check-up. Book before August 28, 2015, and an HG&E service technician will:

  • Perform a system operations check
  • Re-light pilot (if necessary)
  • Lubricate circulators

For free service, an appointment must be made prior to August 28, 2015, and booked for a date prior to September 30, 2015. Please contact us during normal business hours (Monday-Friday, 9 a.m. - 3 p.m.). Capacity is limited, and services booked after this date are subject to regular service pricing. Any additional problems uncovered at the time of the free inspection may be performed at the Customer’s option, and will be billed at standard labor & parts rates. Service is for residential natural gas fired boilers and furnaces only.

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Contact Information

Service Department
(413) 536-9300 (Option 1)