More Links
Welcome to HG&E Telecom
EmailPrint

24 Hour Local Support

Technical Support
HGE.net assembles a diverse and skilled team of employees to support our services, drawing top talent from local telephone and cable television providers. HGE.net offers 24-hour-per-day locally-based customer support services along with a smart network that alerts us to potential connection problems before they are experienced by our customers.

The redundant design of our network has resulted in a fiber backbone that has not had a single interruption since its installation. The secure technology employed on the network has passed rigorous audits, meeting requirements of both the FDIC (Federal Deposit Insurance Corporation regarding banking industry privacy) and HIPAA (Health Insurance Portability and Accountability Act regarding medical industry privacy).

Technical Support
Email | (888) 513-3090

City of Holyoke IT Network Tech Support
Email | (888) 513-3090

HGE.net Customer Email
Administrator Site | Customer Webmail Login

Servers
Primary DNS
216.19.226.66

Secondary DNS
69.60.160.196

Tertiary DNS
69.60.160.203

SMTP Outgoing Mail Server
smtp.hge.net

POP3 Incoming Mail Server
pop3.hge.net

IMAP Incoming Mail Server
imap.hge.net

NNTP News Server
news.hge.net

Primary Authoritative Domain Server
AUTH1.AMERICA.NET, 69.60.160.34

Secondary Authoritative Domain Server
AUTH2.AMERICA.NET, 69.60.160.35
 
Tertiary Authoritative Domain Server
AUTH5.AMERICA.NET, 173.255.196.6
 
Back to Top

Telecom

View or Pay Your Telecom BillView or Pay Your Telecom Bill

Contact Information

Support
Email | (888) 513-3090

HG&E Homepage