HG&E is here to serve you! 

Explore this section to find out more about services we offer.
Woman on couch with heat pump on wall

Electric Service

HG&E is proud to offer highly reliable electric service that is powered primarily by carbon-free sources of energy. In addition to environmentally friendly power, HG&E offers some of the lowest electric rates in the Northeast, backed by unmatched customer service.

About Electric Service
Gas range in kitchen

Natural Gas Service

HG&E is responsible for the distribution of natural gas service to customers. This involves installing and maintaining gas mains, services, and associated instrumentation in Holyoke and Southampton. In January 2019, HG&E issues a natural gas moratorium

About Natural Gas Service
Telecom team member in server room

Telecommunication Service

Each day tens of thousands of computers connect to the network for internet access. Through our advanced communications network, we provide reliable, affordable, internet and voice services to businesses to Holyoke, Chicopee, Springfield and surrounding areas in the Pioneer Valley.

About Telecommunications
Service Tech Greeting Customer with Child

24-Hour Emergency Service

We do not want you to be left in the cold!  At some of the lowest rates in Massachusetts, HG&E offers 24-hour emergency service for repairs and maintenance of gas and electric appliances and equipment.  Contact emergency dispatch, if you are in need of emergency service, maintenance, or repair. 

About Maintenance & Repair