Contact HG&E

If you see a downed powerlinesmell natural gas, or suspect an emergency, please call 911 then Holyoke Gas & Electric at (413) 536-9300.

Holyoke Gas & Electric  
99 Suffolk Street

Holyoke, MA  01040
Phone: (413) 536-9300

Customer Service Hours of Operation
Monday – Friday

8:30 am – 4:30 pm
*Closed for Massachusetts State Holidays

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HG&E's Latest News

  • Gas Heating System Check-Up

    Cold weather is just a few months away, plan ahead and get your natural gas fired heating system ready for falling temperatures. HG&E is offering a limited number of free winter checkups on a first come first serve basis. After the free appointments fill up, the normal service rates will be applied to the customer bill. Please book your winter checkup before September 22.

  • HG&E Receives $10 Million Grant Award to Improve Aging Infrastructure

    Today, U.S. Transportation Secretary Pete Buttigieg and the Pipeline and Hazardous Materials Safety Administration (PHMSA) announced $22 million in grant awards for three communities in Massachusetts, through a new grant program aimed at mitigating safety risk and methane emissions from aging natural gas distribution pipes.

  • HG&E Earns National Clean Energy Future Recognition

    Holyoke Gas & Electric (HG&E) has been recognized as one of a handful of utilities nationwide for its leadership in transforming to a carbon-free energy system by the Smart Electric Power Alliance (SEPA) and is on the 2023 Utility Transformation Leaderboard.

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Contact Info

99 Suffolk Street
Holyoke, MA 01040
Tel: (413) 536-9300
Toll-free: (877) 742-5443

Holyoke Gas & Electric’s Main Office
99 Suffolk Street
Holyoke, Massachusetts 01040