HG&E Payment Options

You can pay by credit or debit card, or you may issue an electronic check from your checking or savings bank account. 

Attention AutoPay Customers - Please re-enroll in AutoPay via SmartHub after September 8! 

Never waste another stamp and never have to write another check! With AutoPay from HG&E you’ll never have to mail checks or pay your bills in person, saving you time and money. Instead, your default bank account or credit card is charged directly for the amount due on your current HG&E bill, making late fees and time-consuming bill payments a thing of the past.

When enrolled, you’ll receive an account statement at least 15 days before the charge is to be processed. This statement will inform you of your current account charges and the date the amount is to be debited from your bank account or credit card. Therefore, you’ll always have a chance to call us and question the bill or stop the scheduled charge.

Best of all, this program is completely free and assures you that you’ll receive your 10% prompt payment discount every month.

RECOMMENDED: Register for SmartHub & Enroll in AutoPay   Register for AutoPay with No SmartHub Account  

(413) 536-9300 (Option 5)

You can pay over the phone 24 hours a day, 7 days a week by using a credit card (MasterCard, Visa, Discover, Amex) or an electronic check.  In order to complete this transaction please have your customer account number ready.

We maintain several payment drop boxes throughout the city, where you can deposit your payment. Accounts are credited the next business day.