Natural Gas Service

Please note: HG&E issued a natural gas moratorium in January 2019. 

Today, natural gas service is available in all 50 states, and is the leading energy choice for fueling American homes and industries. More than 65 million American homes use natural gas. In fact, natural gas is the most economical source for home energy needs. In addition to heating homes, much of the gas used in the United States is used as a raw material to manufacture a wide variety of products, from paint, to fibers for clothing, to plastics for healthcare, computing and furnishings. Natural gas is also used in a significant number of new electricity-generating power plants. New plants are choosing natural gas and older plants are converting to it because clean natural gas allows facilities to more easily meet government regulations and improve the environment of neighboring communities.

Whether you are using gas for your home or your business, you can count on HG&E. The Gas Division is committed to providing customers with reliable service and competitive rates. The Division performs leak investigation surveys and updates its integrity management plan annually for safety and quality assurance purposes and upgrades its system to continue providing reliable service.

 

Latest News

  • Gas Heating System Check-Up

    Cold weather is just a few months away, plan ahead and get your natural gas fired heating system ready for falling temperatures. HG&E is offering a limited number of free winter checkups on a first come first serve basis. After the free appointments fill up, the normal service rates will be applied to the customer bill. Please book your winter checkup before September 16.

  • Modernizing the Electric Distribution System

    For 120 years, HG&E has been providing customers with reliable and affordable utility services. As we prepare and plan for the future of the local distribution system, we anticipate customers will adopt additional electric technologies and equipment, like Air Source Heat Pumps, Electric Vehicles, Electric Water Heaters, and other smart devices. In order to manage the rising electric demand, HG&E is working to modernize distribution infrastructure so customers have the ability to add technologies to homes and businesses with the same level of reliability they have today.

  • Sign up for E-Bill!

    The U.S. Postal Service recently announced mail delivery delays. For your convenience, monthly statements can easily be delivered via email, with no interruption! Sign up today by creating an online account and selecting the e-bill option. Choose the environmentally friendly paperless option and skip the mail entirely, or choose to get an email in addition to traditional mail. Email is the best way to guarantee you get your bill in a timely manner.

View All News

Contact Info

99 Suffolk Street
Holyoke, MA 01040
Tel: (413) 536-9300
Fax: (413) 552-0392
Toll-free: (877) 742-5443
Email