April 09, 2024
Holyoke Gas & Electric (HG&E) has earned the highest Reliable Public Power Provider (RP3)® designation from the American Public Power Association for providing reliable and safe electric service.
The RP3 designation, which lasts for three years, recognizes public power utilities that demonstrate proficiency in four key disciplines: reliability, safety, workforce development, and system improvement. Criteria include sound business practices and a utility-wide commitment to safe and reliable delivery of electricity. HG&E joins more than 250 public power utilities nationwide that hold the RP3 designation.
“Receiving an RP3 designation is a great honor signifying a utility has demonstrated commitment to industry best practices,” said Jeremy Ash, Chair of APPA’s RP3 Review Panel and Chief Operating Officer at Kansas City Board of Public Utilities, Kansas. "And ultimately, the culture developed from this pursuit of excellence and continued improvement through the RP3 program results in measurable value delivered to the local community.”
“This is a great honor,” said James Lavelle, Manager of HG&E. “Our team takes great pride in the work they do to serve this community. We are very happy to receive this recognition again in 2024 and we remain committed to continuing to explore ways to improve our system reliability and overall service quality to our customers.”
For more information see Reliability.