For your Home

Row houses in Holyoke

Residential Start, Stop, Move, Upgrade

HG&E will work with you to make the process of setting up or upgrading utility services quick and easy. Learn how to Start, Stop, Move or upgrade your gas and electric service. 

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Jackson Parkway overhead view

Residential Rates

HG&E is committed to providing competitive gas and electric rates to its customer base. Take some time to understand the various components of your rate.

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Kitchen appliances

Rebates & Incentives for Energy Efficiency & Electrification Projects

Whether you are a first time homebuyer or a longtime customer looking to save on your energy bills, HG&E is here to help with energy efficiency and electrification incentives.  

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Renewable Energy for Customers

Learn more about how installing your own renewable energy system works in HG&E’s service territory as well as available incentives. Or, if you are interested in receiving power from a community solar array, HG&E's Communuity Solar program allows customers to sign up to receive solar-generated electricity for free!

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Payment Discounts

Through HG&E's promt payment discount, all customers who pay their bill in full within 15 days of receipt receive 10% discount on their bill. HG&E's First Time Homebuyer Program also offers a 10% bill discount to new homeowners in Holyoke.

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Fuel Assistance

Various local and regional programs available for qualifying low-income households to assist with heating costs.

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  • Contact HG&E

    ONLINE or by calling (413) 536-9300

HG&E's Latest News


    Holyoke Gas & Electric (HG&E) has earned the highest Reliable Public Power Provider (RP3)® designation from the American Public Power Association for providing reliable and safe electric service.

  • Gas Heating System Check-Up

    Cold weather is just a few months away, plan ahead and get your natural gas fired heating system ready for falling temperatures. HG&E is offering a limited number of free winter checkups on a first come first serve basis. After the free appointments fill up, the normal service rates will be applied to the customer bill. Please book your winter checkup before September 22.

  • HG&E Receives $10 Million Grant Award to Improve Aging Infrastructure

    Today, U.S. Transportation Secretary Pete Buttigieg and the Pipeline and Hazardous Materials Safety Administration (PHMSA) announced $22 million in grant awards for three communities in Massachusetts, through a new grant program aimed at mitigating safety risk and methane emissions from aging natural gas distribution pipes.

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