For over a century, Holyoke Gas & Electric (HG&E) has supplied innovative utility services to customers. HG&E is a municipally-owned utility company, which puts us in the unique position to make decisions based on the needs of the communities we serve, which include Holyoke and Southampton. Every day, your neighbors at HG&E work to make the quality of life for residents better and more affordable, while assisting in business growth and economic development. We are proud to be your neighbors.
About Holyoke Gas & Electric
Natural Gas
HG&E's Gas Division is responsible for the distribution of natural gas service to all customers. This involves installing and maintaining gas mains, services, and associated instrumentation in Holyoke and Southampton. The Division also operates and maintains a Liquefied Natural Gas (LNG) peaking system that allows the Department to vaporize LNG and inject the gas into the distribution system in order to meet peak demands, and services over 11,000 meters in Holyoke and Southampton. The Division also oversees the HG&E's dispatch and 24 hour service operations, which repairs and maintains gas and electric appliances for customers. HG&E receives its gas supply via a connection off of the Tennessee Gas Pipeline.
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Electric
The Electric Division is responsible for the generation, transmission, and distribution of all electric services for the Department. This Division also manages meter reading and maintenance functions for all electric and gas meters. Holyoke Gas & Electric serves approximately 18,000 electric customers and experiences a summer peak load of approximately 75 MW. HG&E serves its electric load through a combination of its own generation assets and the purchase of electricity from other providers. HG&E’s primary generation assets include the Hadley Falls Hydroelectric Generators, which produce 33MW at the Hadley Falls Dam on the Connecticut River. HG&E produces another 15 MW of power from smaller hydro units located throughout the Holyoke Canal System. HG&E holds a 40 year Federal Energy Regulatory Commission (FERC) license to own and operate the Dam and related assets. That license expires in 2038.
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Telecommunications
HG&E's fiber optic network offers business customers a communications solution that can grow with your business. In the future, almost all telecommunications services will employ fiber optics as the connection medium, it will be viable for years and decades to come. A fiber optic network connection from HG&E can offer your business, internet, wide-area networking, and phone services, with nearly limitless connection speed, reliability, and unbeatable local, 24-hour support.
Learn MoreFor additional information about HG&E, explore the links below or contact us!
Latest News
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Register for SmartHub iPad Contest
December 19, 2025
Customers who register for an HG&E SmartHub account by December 15 will be entered to win an iPad. For additional chances to win, sign up for Paperless Billing and AutoPay!
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Engineering the Future
September 02, 2025
This summer, HG&E was excited to welcome Connor McMahon as the 2025 recipient of the prestigious Cornelius J. Moriarty, Jr. Scholarship for Cadet Engineers. A resident of Holyoke, Connor is not only passionate about engineering, but also about contributing to the future success of Holyoke, a community that has supported his family for at least six generations.
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Engineering the Future
September 10, 2024
Each summer, the energy throughout HG&E increases as we welcome our new and returning Cadet Engineering students. In 2024, two exceptional high school graduates arrived, their eyes bright with ambition and minds overflowing with innovative ideas about the future. Graduating from Holyoke High School and Hampshire Regional High School, respectively, Alexander (Alex) Dumas and Zachary (Zack) Roy both graduated at the top of their classes and got right to work after receiving HG&E's Cornelius J. Moriarty, Jr. Scholarship for Cadet Engineers.