receive a monthly incentive for enrolling a smart thermostat, water heater or hvac controller in the connected homes program
Connected Homes is a smart device program that leverages the technology of WiFi-connected devices into savings for its MLPs and customers. Connected Homes makes brief, limited adjustments to enrolled devices during times of peak electric demand. Customer are informed of adjustments in advance via email and are given the option to opt out. If they participate in adjustments, they will earn a monthly incentive.
Goal: The goal of this program is to reduce the amount of electricity used in HG&E’s territory during certain times when the demand and cost for electricity is highest, known as 'peak events'. Reducing demand during these times helps us maintain lower electric rates for all customers.
Details:
- There are typically 2-3 peak events per month, though as many as 5 could occur. These events typically occur between 4-8 pm.
- Incentives are received as an on-bill credit and are applied quarterly approx. 3 months after the end of each quarter based on your participation.
- Customers can also opt-out of an event by changing the enrolled device's temperature setting during an event but will not receive an incentive for that month.
| smart device type | qualifying brands | monthly incentive | adjustment details |
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Thermostats and HVAC Seasonal Controls (Connected to electric cooling system (central air conditioner, heat pumps or mini-splits)) |
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Thermostat temperature adjusted 2-4 Degrees for a period of 2-4 hours per event. |
| Thermostats and HVAC Seasonal Controls (Connected to electric heating system (heat pumps, mini-splits, electric baseboards, electric furnace)) |
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Thermostat temperature adjusted 2-4 Degrees for a period of 2-4 hours pe event. |
| Hot Water Heaters (Electric) |
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Temperature adjusted to 110 degrees for a period of 2-4 hours per event. |
| **Google Nest thermostats will only be controlled between May 1 and September 30. The remaining devices will be controlled year-round. Google and Nest Thermostat are trademarks of Google LLC. | |||
how to apply: Click here to submit your application
(Note: You will be re-directed to an application hosted by our energy service partner, NextZero, who helps manage our Connected Homes program).
