Connected Homes - Smart Device Monthly Incentives

Receive a $5-$30/month bill credit for enrolling a Qualifying smart device in connected homes!

Connected Homes is a program that remotely makes brief and limited adjustments to eligible and enrolled wifi/smart devices. This happens a few times each month during which demand for electricity is particularly high. Customers are informed of adjustments in advance via email and are given the option to opt out. If they participate in adjustments, they will earn a monthly incentive.

Goal: The goal of this program is to reduce the amount of electricity used in HG&E’s territory during certain times when the demand and cost for electricity is highest, known as 'peak events'. Reducing demand during these times helps us maintain lower electric rates for all customers.

connected homes

 

smart device type

 

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Brands

 details monthly incentive

Thermostats and HVAC Seasonal Controls

(Connected to electric cooling system (central air conditioner, heat pumps or mini-splits))

 

 • Flair
• Google Nest**
• Honeywell/Resideo
• Sensibo
• Amazon		 Thermostat temperature adjusted 2-4 Degrees for a period of 2-4 hours per event. $8/Month from June - September

Thermostats and HVAC Seasonal Controls

(Connected to electric heating system (heat pumps, mini-splits, electric baseboards, electric furnace))

• Flair
• Google Nest**
• Honeywell/Resideo
• Sensibo
• Amazon

 Thermostat temperature adjusted 2-4 Degrees for a period of 2-4 hours per event. $5/Month from November - April

Hot Water Heaters

(Electric)

 • GE
• Rheem		 Temperature adjusted to 110 degrees for a period of 2-4 hours per event. $5/Month
Batteries • Emporia
• Duracell		 No more than 80% of a customer’s battery will be dispatched during each adjustment. During peak, battery is used to cover energy load of the home. Customer must install seperate meter tied to battery. Click here for acceptable wiring diagrams for battery storage. Click here for acceptable wiring diagrams for solar + storage.  $30/Month
**Google and Nest Thermostat are trademarks of Google LLC. 

 

Click here to apply!

(Note: You will be re-directed to an application hosted by our energy service partner, NextZero, who helps manage our Connected Homes program). 

  • Up to 170 hours of peak events may be called per year. This is approximately 5-6 peak events/adjustments per month, though the actual number of peak events may vary and in many months adjustments will be made only 3-4 times. 
  • Peak events typically occur between 4-8 pm.
  • Incentives are received as an on-bill credit and are applied quarterly approx. 3 months after the end of each quarter based on your participation.
  • Customers can also opt-out of an event by changing the enrolled device's temperature setting during an event but will not receive an incentive for that month.

Customer must be on a residential electric rate and have Wi-Fi connection enabled. Customers are able to enroll multiple devices in the program. However, only one incentive is provided for water heaters, hvac controls, and thermostats. (For example, if 2 thermostats are enrolled, an incentive for only one thermostat will be provided). Commercial rate customers are not allowed to participate unless a waiver is granted by the Municipal Utility. Customer must be owner/resident of the address provided in the enrollment process. Townhouse, apartment and other congregate living facilities in which the resident of the dwelling is not the electric account holder, may participate under special terms only (in which the dwelling unit resident is allowed to opt into events). Additional terms and conditions apply. Please email connectedhomes@mmwec.org for details. 

 

WATER HEATER REBATES

Rebates of up to $750 available for qualifying heat pump water heaters.

 

THERMOSTAT REBATES

Rebates of up to $125 available

 

CENTRAL AC, HEAT PUMP AND MINI-SPLIT REBATES

Rebates of up to $1,000 available

 

Residential Energy Assistance Program

Financial assistance at 0% interest for qualifying projects. Apply before you begin your project to secure the funds!

Q&A

Bill credits are applied on a quarterly basis approximately 3-4 months after the end of each quarter. For example, for Q2 (April, May & June), those credits will be applied to your bill in September or October, after HG&E receives the quarterly performance reports. 

If you are interested in helping HG&E reduce peak electric demand, but don't have a qualifying device, you can still participate by enrolling in our new Beat the Peak program! 

Questions?

Contact: efficiency@hged.com

NextZero

Learn more about our energy services partner, NextZeroNextZero.jpg